Cancellation and refunds
The required product flow is self-service cancellation from a hosted billing portal.
Cancellation
The subscription renews automatically for the selected monthly or yearly period until cancelled. Online cancellation stops the next renewal while access normally continues through the paid period, unless mandatory law requires another result.
Refunds
You may request a full or partial refund within 30 calendar days of the original purchase or the latest subscription renewal. Requests are reviewed and administered by Paddle under its published refund policy, without limiting any mandatory consumer rights that apply where you live. Approved refunds are recorded by Qeravio and access is adjusted accordingly.
Self-service
New charges are unavailable while production billing is offline.